Our Providers
Williams Bruns
Hearing Specialist, BS/BA, BC-HIS
Bill has been a licensed specialist in the hearing care industry for over 35 years. He has achieved accolades and awards for his work over the years, but his patients' handwritten notes and messages are his biggest achievements. Bill has learned that listening to his patients' needs will provide them with the best possible hearing. He serves his patients with confidence and compassion.
He is actively serving in our community through many social and charitable organizations as well as mentoring programs for at-risk youth. He enjoys spending time with his family, especially his 11 grandchildren. When Bill is not working he enjoys traveling with his wife in their RV. His faith, family, profession and golf are his passions.
Timothy Cross
Hearing Specialist, MA BC-HIS
Tim graduated from the University of Dayton in 1982 with a bachelor's degree in Business Administration. He was introduced to the hearing industry in 1985 and has been a licensed dispenser for over 30 years. Tim has served several terms on the Hearing Healthcare Alliance of Ohio board of trustees and is presently a member of The Ohio Speech and Hearing Professionals Board. He specializes in maximizing and maintaining patients hearing potentials by providing them with meaningful hearing solutions.
Tim is married to his wife Brenda, and they have two daughters, two sons, and five grandchildren. Tim enjoys singing and playing music, especially in church; teaching Sunday school, playing golf, hiking and exploring God's creation with his family.
Dr. Jennifer Davis AUD. CCC-A
Audiologist
Dr. Jennifer Davis earned her Bachelor of Science Degree in Hearing, Speech and Language Sciences from Ohio University in Athens, Ohio, where she went on to graduate with her Doctorate of Audiology Degree (Au.D) in May of 2015.
Dr. Davis has experience working in private practice and the ENT setting where she has worked closely with patients of all ages, particularly the pediatric and Veteran population. She is interested in hearing disorders, hearing aid dispensing and counseling patients and their families to help them understand hearing loss.
She is a member of the American Speech Language Hearing Association (ASHA).
Dr. Davis is from and currently lives in Lancaster, Ohio with her husband, 2 beautiful daughters and two dogs. She enjoys reading, travelling and spending quality time at home with her family.
David Bruns
Hearing Specialist
David became a licensed hearing aid specialist in 2009. He enjoys the continuing change of technology and communication; teaching his patients how to utilize and understand it to fully benefit from their hearing care choice. Like his father, he also knows to listen and understand his patients' needs before taking action.
Dave is married to his best friend and loves being a father to his three children. He enjoys just being with his family. He still tries to relive the glory years on the basketball court each week. Dave is active with his church and community organizations.
Diana Caudill
Hearing Specialist
Diana has been working in the hearing care industry since 1999 and became a licensed dispenser in 2001. She brings organization, genuine compassion and care for her patients to our Earzlink family.
Diana is a wife, mom, and grandma to her three grandchildren. She loves spending time with her family, traveling, swimming, reading, and daily walks with her border collie, Shadow.
Our Office Staff
Heather Schaaf
General Manager
Heather has worked in the Customer service field since 1995 and has worked in the medical field since 2008. She obtained her Associate of Science degree in 2011 and became a part of the Earzlink family in the Fall of 2020. Heather’s deep compassion for people is evidenced in the high level of care and outcomes she seeks to provide every patient she serves.
Heather actively serves in the community through school programs and her church along with helping children in need as a foster/adoptive parent. She loves spending time with her 6 children and husband. Heather enjoys reading, baton twirling and serving God.
Sarah South
Office Manager
Sarah has worked in the Customer Service field for 17 years and has worked in the medical industry for nearly 10 years. She prides herself in giving every patient the care they deserve. Sarah’s infectious smile and cheerful laugh always brightens up the office.
Sarah is active in her community and in the local school district. Sarah is a wife and mother to three children: Katelyn, Carter, and Anakin. She enjoys spending time with her family, bonfires, traveling, board games, and watching her children compete in sports or perform in the choir.
Emily Trampler
Administrative/Marketing Assistant
Emily has been a part of the Earzlink family since 2021. She has been a vital part of our team as she serves as one of our administrative assistants. Emily also uses her creative specialties as our marketing assistant. Emily enjoys communicating with our patients on a daily basis.
Emily married her husband, Weston, Fall of 2022. They have a German Shephard named Mace and they enjoy spending their free time with him, when Mace isn't getting into trouble. Weston and Emily are active in their local church and love to serve The Lord together.
Ryelee Rutherford
Administrative Assistant
Ryelee joined the Earzlink Hearing Care family as one of our administrative assistants in 2022. She graduated from Wittenberg University in 2021 with a B.A in Communication. She strives to meet the needs of our patients and enjoys assisting them in their journey to better hearing.
Ryelee enjoys spending time with her husband and hanging out with her friends and family. She also loves traveling, watching movies and relaxing with her cats and dog, Izzy, Luna and Braxton.
Hollie Abel
Administrative Assistant
Hollie became part of the Earzlink family in 2022. She has worked in customer service since 2018 and was previously a stay-at-home mom. Hollie brings energy and compassion for patients she serves to Earzlink. She works well with others and enjoys seeing others succeed.
Hollie is Proud to be a Christian, Happy Go Lucky, ministry minded, single mother of ten beautiful children. She enjoys traveling and her farthest travels have been to Cambodia. She loves new experiences and enjoyed a 3,000 ft drop hang gliding. She is a grateful 7year Breast Cancer Survivor. She is thrilled to be alive and excited to see this new chapter of life. She believes every morning is a grand new adventure. Her goal is to be the blessing to someone else. Her passion is for helping ladies in trouble. She truly believes in the recovery of people that are hurting. She enjoys looking for ways to be God’s hands and feet.
Lindsey Gutman
Accounting Manager
Lindsey has been in the medical field working in administrative/accounting areas for 20 years. She has a bachelor's degree from Capital University. Lindsey has been an integral part of the Earzlink family since 2016. She adds high levels of organization and structure to Earzlink Hearing Care.
Lindsey is a mom of 2 very active boys. Her husband and she spend most of their time at ball games and band concerts cheering on their boys. Lindsey enjoys spending her spare time outside gardening, hiking, and kayaking.
