Our Professional Staff

Bill has been a licensed specialist in the hearing care industry for over 35 years. He has achieved accolades and awards for his work over the years, but his patients' handwritten notes and messages are his biggest achievements.

Tim graduated from the University of Dayton in 1982 with a bachelor’s degree in Business Administration.  He was introduced to the hearing industry in 1985 and has been a licensed dispenser for over 37 years. 

David became a licensed hearing aid specialist in 2009. He enjoys the continuing change of technology and communication; teaching his patients how to utilize and understand it to fully benefit from their hearing care choice.

Madison has been a part of the Earzlink family since 2022. Madison has worked in customer service since 2019. She graduated at the top of her class from Fairfield High School in Leesburg, OH in June of 2020.

Kevin Brown has been a hearing aid specialist for more than 12 years his dedication and his knowledge have allowed him to help and treat hundreds and hundreds of patients. Graduated from ONU in 2003.

Heather has worked in the Customer service field since 1995 and has worked in the medical field since 2008. She obtained her Associate of Science degree in 2011 and became a part of the Earzlink family in the Fall of 2020.

Emily has been a part of the Earzlink family since 2021. She has been a vital part of our team as she serves as one of our administrative assistants. Emily also uses her creative specialties as our marketing assistant. Emily enjoys communicating with our patients on a daily basis.

Lindsey has been in the medical field working in administrative/accounting areas for 20 years. She has a bachelor's degree from Capital University. Lindsey has been an integral part of the Earzlink family since 2016.

Hailey has been with Earzlink since 2023. She strives to meet the needs of our patients and enjoys assisting patients in their journey to better hearing. Hailey loves to keep things organized and enjoys problem-solving. 

Heather's work experience over the years has been very rewarding. Whether performing administrative work for an insurance or mission-related business, assisting in a dietary and medical setting, or purchasing for a library, helping and serving others has brought her great joy and fulfillment.

Heather Jo graduated from Pensacola Christian College in 2003 with an associate degree in legal office systems. She has spent most of the last 20 years being a stay-at-home mom to her four children.

Kimberly (Kim) is a 2008 graduate of East Clinton High School and the Laurel Oaks Career Center. Since graduating she has worked exclusively in customer service and enjoys meeting and serving people.

Kristen joined the Earzlink team in December of 2024 as a Patient Care Coordinator. She has worked in customer service since 2017. She graduated from Hillsboro High School in 2018 and jumped right into retail, starting as an associate and working her way up to management.