Our Professional Staff

Bill has been a licensed specialist in the hearing care industry for over 35 years. He has achieved accolades and awards for his work over the years, but his patients' handwritten notes and messages are his biggest achievements.

Tim graduated from the University of Dayton in 1982 with a bachelor's degree in Business Administration.  He was introduced to the hearing industry in 1985 and has been a licensed dispenser for over 30 years.

David became a licensed hearing aid specialist in 2009. He enjoys the continuing change of technology and communication; teaching his patients how to utilize and understand it to fully benefit from their hearing care choice.

Diana has been working in the hearing care industry since 1999 and became a licensed dispenser in 2001. She brings organization, genuine compassion and care for her patients to our Earzlink family.

Sarah is currently training to become a Hearing Specialist. With her years of experience in customer service and the medical industry, it makes her the perfect fit to assist our patients with their hearing needs.

Trevor has been in the industry for over 25 years with personal experience and is very excited to be able to help others like himself. Trevor has always had an interest in the evolving technology in the hearing world. He is excited to be able to bring his own experiences into the practice! Trevor is currently working towards licensure to become a hearing specialist with Earzlink. 

Madison has been a part of the Earzlink family since 2022, training to become a hearing aid specialist. Madison has worked in customer service since 2019. She graduated at the top of her class from Fairfield High School in Leesburg, OH in June of 2020.

Heather has worked in the Customer service field since 1995 and has worked in the medical field since 2008. She obtained her Associate of Science degree in 2011 and became a part of the Earzlink family in the Fall of 2020.

Emily has been a part of the Earzlink family since 2021. She has been a vital part of our team she uses her creative specialties as our marketing assistant. Emily enjoys spreading awareness of hearing health and its importance in everyone’s overall health.

Lindsey has been in the medical field working in administrative/accounting areas for 20 years. She has a bachelor's degree from Capital University. Lindsey has been an integral part of the Earzlink family since 2016.

Hailey has worked in customer service and healthcare for several years. She strives to meet the needs of our patients and enjoys assisting patients in their journey to better hearing. Hailey loves to keep things organized and enjoys problem-solving. 

Heather's work experience over the years has been very rewarding. Whether performing administrative work for an insurance or mission-related business, assisting in a dietary and medical setting, or purchasing for a library, helping and serving others has brought her great joy and fulfillment.

Heather Jo graduated from Pensacola Christian College in 2003 with an associate degree in legal office systems. She has spent most of the last 20 years being a stay-at-home mom to her four children.

Kimberly (Kim) is a 2008 graduate of East Clinton High School and the Laurel Oaks Career Center. Since graduating she has worked exclusively in customer service and enjoys meeting and serving people.